Returns & Exchanges
At Stryv, we want you to be completely satisfied with your beauty tools and skincare. If you are not 100% happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all accessories and manuals are included.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing